State Farm® Insurance Agent Dave Cosper

"Service for the many years I have had with this insurance has been great. The Customer service I received from the lady who answered my call was off putting. She was argumentative for no reason. I called to cancel my insurance due to increasing prices and she accused me of not paying my statements, which is not true, consistently blamed me for the reason my monthly rate was increasing and was very rude and condescending throughout the entire interaction. Maybe Keep “Jonette” away from the phones if you want your business represented well"

"I recently switched back to State Farm after being a long time customer in another state. I have been working with Sandra Smith since returning and she has been absolutely amazing. She is so professional and passionate about her job and I couldn't be more pleased with the assistance I have received from her. She made everything so quick and easy which we all know is never the case with insurance! If you ever find yourself doing business with Dave's office, I highly recommend Sandra."

"I have been a policy holder for 8 + years. Customer service used to be very good but not anymore. I had a glass claim and received a very confusing letter along with a check. Upon calling the office they say they cant help and I have to call the claims department. A week later, after multiple wrong transfers and left on hold for 45 minutes and then being hung up on twice, I called the office and asked for help. Their answer, call claims and keep trying. I spend a lot of money to ensure my cars and would expect some support and help from the office. Not even an offer to call someone, anyone, to see if they can get me help. Moved my policy this morning. They dont seem to care."

"I NEVER contacted State Farm for a quote one of their Reps Jason Inscore cold called me said he was calling to give me a quote on renewal. I don't have insurance with State Farm! He gave me a quote which was higher than I'm paying now! I said im good I will renew with Progressive. He emailed me a week later with another quote! I said no thank you I just renewed with Progressive thank you have a nice day. Today 5 days later I received a letter with the quote written all over the OUTSIDE OF THE ENVELOPE!! That is a breech of privacy and PREDATORY BEHAVIOR! Jason Inscore is very unprofessional and predatory. I called and spoke with a supervisor she apologized and said they got my info from some lead company. I told her he wrote the quote in the outside of the envelope! This is incredibly unprofessional and predatory behavior! I told her take me off the list never contact me again. This is some really insane pressure sales. Horrible"

"Warm and fuzzy when you first arrive. Oh, How important you are. Then they drop all that, forget who you are, it's only about the money, the quote they gave you to start is switched and it's the "underwriters" who changed that. No drop in visitors allowed. Make an appointment and wait a week to see anyone. That's if they don't forget. Dave? Who is he. He's never there."

"My family and I have been with Statefarm for over 20 plus years and it's all because of Jaime Schrepf hands down she is the best agent you could ever have. Jaime goes above and beyond to make sure you have the best price and always provide you with the most accurate information you may need. Someone with that much knowledge and experience should have their own Statefarm that's how good and professional Jaime is! Thank you, Jaime for all you do because you most definitely are awesome in our book!"

"Check BBB for they terrible reviews of how they don't help when a claim happens!! Another update 2/28/23 - Jamie has advised they will NOT assist me with my claim "end of discussion". Words cannot express how unprofessional this agency is and the agency principle has been included on all emails; never once did he step in to assist. Clearly its just about the money and forget the client. If you have an issue like me w this agency, call statefarm and ask for escalations to report them! Update 2-27-23 --- Wendy R is no longer w the agency. Since then I cannot get help. Jamie, the office manager, has been terrible in assisting with a recent windshield claim, even advising to switch SF agencies since I'm unhappy. I'm unhappy because I ask for information or help and cannot get it from this agency. It's been 3 business days since I reached out to get my windshield repaired and Jamie let me know the claim was closed, however, on Friday she advised there wasn't a claim filed. Which is it? Can't be both ways. They're there to take money but when it comes to service, FORGET ABOUT IT! I've asked Jamie multiple times to let me know what I need to do to get my windshield replaced and absolutely NO HELP! Dave Cosper is in the loop and CC'd on every email but he won't reach out or assist either. 2019/2020 Wendy R is A-M-A-Z-I-N-G!!!! I saved a ton on my auto AND home insurance! Not to mention she's always available to answer questions! If you need an insurance agent, she's your woman! Ps. She called me back once with an additional $150 savings for homeowners insurance. No coverage changes, just another carrier. She is the best!!! Thank you Wendy!! ❤"